Terms & Conditions

Welcome to Ralure Essentials. By shopping with us, you agree to the following terms and conditions. Please read them carefully, as they are designed to ensure a smooth and trusted experience.

 

1. General Information

Ralure Essentials provides luxury candles, essential oils, body care, beauty products, and apparel. All products are handcrafted or curated with care. By placing an order, you confirm that all information provided is accurate and complete.

 

2. Order Processing

• Orders are processed in the order they are received.

 

• Please allow 1–3 business days for processing unless otherwise stated.

 

• You will receive a confirmation email after placing your order and another once your order has shipped.

 

3. Product Descriptions

We strive to display all products, ingredients, and details as accurately as possible. Slight variations in color, scent strength, or appearance may occur due to the handmade nature of our items.

 

4. Payments

All purchases must be paid in full at checkout. We accept major credit cards and other approved payment methods provided on our website.

 

5. Shipping

• Shipping times may vary depending on your location.

 

• Ralure Essentials is not responsible for delays caused by carriers, incorrect addresses, or unforeseen circumstances.

 

• Once an order is marked as delivered, responsibility transfers to the customer.

 

6. Returns & Exchanges

Due to the nature of our products, all sales are final.

However, if you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos, and we will gladly assist in resolving the issue.

 

7. Allergies & Sensitivities

Our products contain natural oils, fragrances, and ingredients. Customers are responsible for reviewing product descriptions and ingredients before purchase. Ralure Essentials is not liable for allergic reactions or sensitivities.

8. Intellectual Property

All branding, product names, photos, and website content belong to Ralure Essentials and may not be copied, sold, or used without written permission.

9. Policy Updates

Ralure Essentials reserves the right to update these Terms & Conditions at any time. Changes will be posted on this page.

 

By completing your purchase, you acknowledge that you have read and agree to these Terms & Conditions.